Industry Awards

THE ALFRED JASINSKI AWARD FOR EXCELLENCE IN SERVICE

In 2007 Les Clefs d’Or Victoria was delighted to announce a new award for service excellence, named after the late Alfred Jasinski. Alfred was the co-founder of Les Clefs d’Or Australia, along with the late Tony Facciolo and Tony James, who has now retired.


Alfred

While Tony Facciolo was perhaps the more public face of Les Clefs d’Or, particularly in the early days, Alfred is widely recognised as being the foundation upon which the organisation was built, and contributed years of service during his time at the Hilton and Regent Hotels in Sydney, and well into his subsequent retirement.

The award is intended to reflect Alfred’s commitment to his role, and encourage Concierge, Doormen, and Porters who have demonstrated a similar exceptional commitment to service. The winner will receive a certificate, a smaller version of the perpetual award (which is retained and kept on display by Les Clefs d’Or Melbourne), and also a prize.

The nomination requests are distributed to all Melbourne’s major hotels, Concierge, Door, or Portering staff are all eligble (members of Les Clefs d’Or are excluded from consideration). The criteria for the award include a demonstrated long term commitment to service in the hospitality industry, excellence within their role at your property, positive guest and staff comments, and a continued commitment to improving overall standards of service.

Award Winners

  • 2007 Anthony Szostak, Chief Concierge at the Melbourne Marriott.
  • 2008 Matt Wall, Concierge at the Westin Melbourne.
  • 2009 Chris Pappas, Concierge at The Swanston Hotel Grand Mercure.

Matt Wall - Westin Melbourne 2008 Winner

Matt Wall - The Westin Melbourne


Chris Pappas - The Swanston Hotel Grand Mercure(right)accepting his 2009 Award from the Hon. Tim Holding MP Victorian Minister for Tourism and Major Events.


The Westin Sydney is seeking enthusiastic and hardworking Porters to join their Concierge team on a part time basis.

The Four Seasons Sydney are seeking two experienced Full Time Concierge Clerk as well as one Casual Concierge Clerk to join their professional team on the concierge desk.

Sofitel Melbourne On Collins seeks an assistant concierge with extensive hospitality experience, an enthusiastic approach and expressive flair to be an integral team member dedicated to creating a unique luxury experience for each and every guest.

This years award will be presented by the Victorian Minister for Tourism, The Hon. Tim Holding.