Peter Brown


Chief Concierge
Four Points by Sheraton Darling Harbour Sydney
161 Sussex Street
Sydney NSW 2000
PH +61 2 9290 4844
FAX +61 2 9290 4040
Four Points by Sheraton

I commenced my Hospitality career overseas in Japan in 1993 and spent nearly two years working in various departments before finding my way to Concierge. Learning the true meaning of providing the best service possible in Japan has helped me to always look for opportunities to make guests feel special and appreciated for their loyalty and patronage.

Since my return I have been with one of Australia’s largest properties, Four Points Sheraton Hotel which provides me with many challenges each day with a correspondingly large team to lead. I see my role as a Concierge is to lead by example, provide the highest level of service at all times regardless of the situation and to foster and train a team of professionals that take pride their role and responsibilities.

Being a member of Les Clefs d’Or Australia is a very proud and honorable position to be in and has great benefits for the Hotel that you represent and for your guests as well and I would encourage anyone that has aspirations to become a member of Les Clefs d’Or to do so.


The Westin Sydney is seeking enthusiastic and hardworking Porters to join their Concierge team on a part time basis.

The Four Seasons Sydney are seeking two experienced Full Time Concierge Clerk as well as one Casual Concierge Clerk to join their professional team on the concierge desk.

Sofitel Melbourne On Collins seeks an assistant concierge with extensive hospitality experience, an enthusiastic approach and expressive flair to be an integral team member dedicated to creating a unique luxury experience for each and every guest.

This years award will be presented by the Victorian Minister for Tourism, The Hon. Tim Holding.