Victor Baraya


Chief Concierge
Radisson Plaza Hotel Sydney
27 O'Connell Street
Sydney NSW 2000
PH: +61 2 8214 0367
FAX:+61 2 8214 1000
Radisson Plaza Hotel Sydney

This is my 36th year in the hospitality industry. I believe the most important key for any concierge's success is to be able not only to meet the guest’s needs but also to anticipate them.

Being multi-lingual is an added asset and allowed me the flexibility and the ability to give the guests personalised service. If I was to brand my style of customer service, it would best be termed as "Customer Oriented", creating an amazing and memorable experience for every guest.

During this long journey in the hospitality industry I also placed a strong focus on developing the members of my team.I believe that one of the industries greatest pleasure is being able to mentor, develop and impart a professional attitude to the team.

It is extremely heartening and humbling to be awarded the 2007 Concierge of the Year Award, I could not do it without the support, the hard work and the dedication of my team.


The Westin Sydney is seeking enthusiastic and hardworking Porters to join their Concierge team on a part time basis.

The Four Seasons Sydney are seeking two experienced Full Time Concierge Clerk as well as one Casual Concierge Clerk to join their professional team on the concierge desk.

This years award will be presented by the Victorian Minister for Tourism, The Hon. Tim Holding.