Public Relations
The integral role of the Concierge within international hotels has long been recognized in Europe, and increasingly also within North America and the Asian region. More recently, major Australian hotels have also come to realize the value of the Concierge to their premium properties and most importantly to their guests.
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Aside from the relative stability of the Concierge, which in the often transient world of the hospitality industry provides return guests with a reassuringly familiar contact prior to and during their stays, the professional Concierge retains a wealth of knowledge and contacts developed over time which are employed to the benefit of their guests and associates alike.
Within the Concierge profession the crossed golden keys which adorn the lapels of members of Les Clefs d'Or are recognized across hotel groups, countries and continents, as a luxury brand indicative of professional excellence, and also of a Concierge able to utilize a national and international network of his or her peers to deliver the best possible service and outcomes for their guests.
We welcome any media or industry enquiries, and will be happy to assist with information, arranging interviews, or written articles relating to Les Clefs d'Or and our history, members and activities.
Les Clefs d'Or PR and Media Liason
Victorian State delegate
Chief Concierge
The Langham, Melbourne
