Hospitality Industry Awards

In 2007 Les Clefs d’Or Victoria was delighted to announce a new award for service excellence, named after the late Alfred Jasinski. Alfred was the co-founder of Les Clefs d’Or Australia, along with the late Tony Facciolo and Tony James, who has now retired.

​While Tony Facciolo was perhaps the more public face of Les Clefs d’Or, particularly in the early days, Alfred is widely recognised as being the foundation upon which the organisation was built, and contributed years of service during his time at the Hilton and Regent Hotels in Sydney, and well into his subsequent retirement.

​The award is intended to reflect Alfred’s commitment to his role, and encourage Concierge, Doormen, and Porters who have demonstrated a similar exceptional commitment to service. The winner will receive a certificate, a smaller version of the perpetual award (which is retained and kept on display by Les Clefs d’Or Melbourne), and also a prize.

​The nomination requests are distributed to all Melbourne’s major hotels, Concierge, Door, or Portering staff are all eligble (members of Les Clefs d’Or are excluded from consideration). The criteria for the award include a demonstrated long term commitment to service in the hospitality industry, excellence within their role at your property, positive guest and staff comments, and a continued commitment to improving overall standards of service.

The Cav. Tony Facciolo OAM Ambassadors Award

2006 - Gary Lee (The Westin Sydney)

2007 - Cameron Griffiths (Park Hyatt Sydney)

2008 - Adam Murphy (Four Seasons Sydney)

2010 - Gary Chan (Four Points by Sheraton, Sydney)

2011 - Jonathan Fambart (Sydney Harbour Marriott)

2013 - Mark Anderson (Swissotel Sydney)

2014 - Phil de Merindol (Shangri-La Sydney)

2015 - Eugene Chang (Sydney Harbour Marriott)

2016 - Lance Birkett (Hilton Sydney)

2017 - Martin Bray (The Old Clare Hotel)

2018 - Riki Browne (Intercontinental Sydney)

2019 - Ian Frenkel (Sofitel Darling Harbour)

2023 - Robin De Castro Marundan (Four Seasons Sydney)

The Alfred Jasinski Award for Service Excellence

2007 - Anthony Szostak (Melbourne Marriott)

2008 - Matt Wall (The Westin Melbourne)

2009 - Chris Pappas (Swanston Hotel Grand Mecure)

2010 - Ian Morrison (The Westin Melbourne)

2011 - Glen Denning (Vibe Savoy)

2012 - Andy Byrne (Sebel & Citigate Albert Park)

2013 - Paul Rumpff (The Olsen Hotel Melbourne)

2014 - Francisco Cervantes (The Langham Melbourne)

2015 - Phil Clucas (InterContinental Melbourne)

2016 - Preston Forsyth (Crown Towers)

2017 - Nelu Terzeu (InterContinental Melbourne)

2018 - Nicholas Sommerville (Crown Towers)

2019 - April Balbarais (Henry Jones)