My career at the former Sebel Town House, Elizabeth Bay, I found that working in the hotel was so much more fun and enjoyable as I was able to meet different guests from all over the world and assist them with their requests.
Dealing with such different characters, as well as becoming a friend to a guest whom I had never met before gave me a great feeling and a sense of purpose. After a lot of hard but enjoyable work I was promoted to Head Concierge.
When the Sebel Town House closed its doors, I found a home at the Swissôtel Sydney. Here I had the opportunity to grow my knowledge and learn the fundamentals of the hotel within the Concierge department. I initially joined as a Bell Captain and was promoted not long after to Assistant Concierge, followed by Assistant Night Manager, then Chief Concierge the proudest moment in my career came in when I was accepted to the prestigious Les Clefs d'Or Australia and later securing the Chief Concierge position to my new home at the Hilton Sydney.
I've always had a passion for the role of and enjoyed being a Concierge, and I believe that you cannot be a part of the hospitality industry if you do not have the patience to serve. Our guests make our day challenging and fun, with the help of my team and colleagues to be able to consistently give them the extraordinary experience and service we take pride in offering.